Allianz Global Life along with the Allianz Group (collectively Allianz), firmly believe our strength lies in unity. We are committed to maintaining the highest standards and uphold our core values and principles by treating each other with respect, acting with integrity, maintaining transparency, and being truthful. Compliance with all legal and regulatory requirements as well as internal regulations are among our top priorities. By identifying violations early and actively reporting these through the preferred reporting channels, we can take appropriate measures to prevent or reduce harm to our customers, employees, business partners, and the company as a whole. We encourage employees, business partners, and stakeholders to report any suspicions or concerns regarding unethical behaviour or violations of laws and regulations.
Whistleblowing at Allianz
How to Report a Concern
If you have suspicion or information about any acts of wrongdoing, misconduct or a violation of rules at Allianz, we offer secure and confidential channels for reporting. You can report your concerns through our dedicated reporting channels formally or anonymously using a choice of our whistleblowing hotline, postal or online options. Rest assured, all reports will be treated with the utmost confidentiality and investigated thoroughly. You can report your suspicions confidentially through any of the following reporting channels as follows;
a) Allianz BKMS Whistleblowing Tool
b) Allianz Compliance by Post
c) Allianz Compliance by Email
a) Allianz BKMS Whistleblowing Tool
Our BKMS Whistleblowing Tool is a secure online platform designed for whistleblowing and such compliance related reporting. It enables employees, business partners, and other stakeholders to report suspicions or concerns regarding unethical behaviour, legal or regulatory violations, confidentially and, if desired, anonymously. As the tool is hosted by Allianz SE, both our local Allianz Global Life Privacy Notice / fair processing notice ‘FPN’ as well as the Allianz SE FPN (which can be found when you access the tool) will apply to the processing of your data. The link to the BKMS Whistleblowing Tool is below.
b) Allianz Compliance by Post
If you would prefer not to use our reporting tool above, you may send your concerns through post or courier to the following address:
Allianz Global Life dac.
Head of Compliance,
Maple House,
Temple Road,
Blackrock,
Co. Dublin. A94 Y9E8
Ireland
c) Allianz Compliance by Email
If you would prefer not to use our reporting tool above or by post / courier, you may also send your concerns to us by e-mail at the following address: compliance@allianzgloballife.com
Reporting Information
Allianz carefully reviews and examines all reported submissions and ensures that they remain confidential and that all involved parties are treated equally and fairly. Please be advised that your submitted report can be better investigated if it contains sufficient information, therefore where possible we would ask you to provide as much detail as possible when making your submission. If you do not have access to detailed information, however, this should not prevent you in any way from submitting a report or voicing your concerns. When you submit a report, we will confirm receipt of this within 7 days where you have provided us with relevant contact details. It is useful for our investigations team if you provide your name and/or an e-mail address when submitting a report. This enables us to contact you in the event that we have any follow-up questions, and also to keep you updated on the progress of your report. If you would prefer to remain anonymous, however, we totally respect your decision to do so and can assure you that your concern will still be investigated.
Protection for Whistleblowers
Allianz is dedicated to protecting whistleblowers from retaliation and does not tolerate retaliation in any form against anyone who submits a report in good faith. This remains the case even in cases where an investigation does not confirm the allegations made. Our policies are designed to safeguard your rights and encourage openness.
Our Commitment
By fostering a culture of accountability and transparency, we aim to prevent and address any issues promptly. Your vigilance helps us uphold our values and protect our customers, employees, and partners. All information and reports received will be treated confidentially. We take appropriate steps to make careful use of all information received, and to safeguard the interests of all persons involved. All data provided is processed in accordance with applicable data privacy requirements.
Notice: Please note that these reporting channels are not intended for complaints that do not reflect an act of wrongdoing or a violation of external or internal corporate rules. Complaints relating to an insurance policy, or to any of our services, should be sent via the appropriate point of contact and outlined separately in this website.